#140tc was held in Los Angeles so it attracted a lot of stars. Some, like Star Trek’s LeVar Burton are media moguls while others are tech gurus like Guy Kawasaki. Everyone was all a-Twitter about building brands, integrating media, and using social media strategies to monetize and drive traffic to products and websites. Tony Robbins gave an arousing keynote that had everyone jumping out of their seats, yelling, and hugging strangers. It was great fun meeting our own Twitter favorite: Dr Natalie Petouhoff (@drnatalie), senior analyst covering customer service and customer experience at Forrester. Getting down to business meant focusing on the medical device industry and finding ways to use Twitter for clients with stringent FDA requirements.

The highlight of the conference was the new application launch pad. Klout is an application that will allow Twitter users to determine the success of their campaigns. Tidy Tweet will have a big impact on our clients. It allows approval of Tweets, bad word filtering, competing product name filtering, black or white listing, and auto spam rejection. It has a very intuitive user interface so clients can control their own campaigns. Justbought.it is going to be another big winner. This is customer driven purchasing or Twitter on steroids.
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